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Sales questions, licensing, setup help, or skeptical due diligence — we answer with specifics. No pressure scripts, no mailing-list ambush.

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We read everything. Response expectations are on the right — support will never ask for your full license key or MT5 password.

What to expect

First reply< 1 business day
Pro / Elite prioritysame day
CoverageMon–Fri, 24/5

Help us answer fast

  • Your license key, masked to the last block only — e.g. RSFX-••••-••••-A1B2
  • Broker and mode — FTMO prop or OANDA retail
  • MT5 build number and the relevant Experts-tab log lines
  • What you expected vs. what happened, with timestamps if you have them

Never send your full license key or MT5 password. Support will never ask for either.

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